Delivery

 

POTENTIAL DELAYS:
Please be aware our estimated times are provided as a guide only and is predicted as accurately as possible. Potential delays may be expected on top of our estimate due to increased parcel volume, weather, etc.
We cannot guarantee delivery timeframes or compensate any delays.

 

 

Delivery Cost

Pricing depends on your location.
Add the items you would like and go to checkout. Prices will be shown at the end.

If you feel our delivery costs is a bit high, please email us and we will be happy to double-check and/or find other alternatives.

International orders outside of Australia - Please email us with your order for a delivery quote. Pricing on our website may be exaggerated.

Pick-up We do not offer pick-ups at this time but will open when we get settled in ☺
Processing Time

~1-4 business days (Applies to all orders - Including both standard and express delivery)

Larger orders may require additional time.

Deadlines: If you have a deadline, please advise us prior to placing an order so we can best accommodate. Rush service fee may apply. See below.

Rush service for URGENT and time sensitive orders

For prioritisation of your order and a guaranteed time of completion date, our rush fee applies:

Orders under $100 = $30 rush fee
Orders over $100 = 30% rush fee

This fee is for our team to stop the current process and production to prioritise your order. This may also mean longer hours or more staff on hand to ensure we are able to process your order on time.

Contact us to add this service to your order.

Note: Rush fee does not include delivery cost or delivery time guarantee. Cut-off time differs depending on your order size.

Work/Dispatch Days Mondays to Fridays
Delivery Companies

By default, Australia Post is used for most orders.

Other delivery services we use are Star Track, Couriers Please, TNT, Northline, local couriers, etc.

In some instances, we may alter the delivery company to best suit the parcel size and delivery destination without notice. If a particular delivery company is of importance please contact us so we can advice the best solution.

 

POTENTIAL DELAYS:
Please be aware our estimated times are provided as a guide only and is predicted as accurately as possible. Potential delays may be expected on top of our estimate due to increased parcel volume, weather, etc.
We cannot guarantee delivery timeframes or compensate any delays.

 

Estimated Transit Time Standard Express
Australia
VIC, NSW, SA ~2-4 Business Days ~1-2 Business Days
QLD, WA, NT, TAS ~3-5 Business Days ~1-3 Business Days
International *Delays due to limited flights
Asia, USA, Canada, UK ~10-20 business days ~5-10 business days
Worldwide ~30+ business days ~20+ business days

Transit times vary depending on your location. Allow additional time for rural/remote locations. This is only an estimated time and we do not guarantee timeframes. Please consider selecting express delivery for urgent orders.